Fix An Error Occurred message when trying to accept new personal record in Garmin Connect app

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When talking about the smartwatch domain, then Garmin has managed to thrill and encapsulate the attention of the masses all over the world. Garmin comes with its own app, allowing you to track, analyze, and share data about your health and fitness activities from your Garmin device. However, some users are complaining that the Garmin Connect app isn’t working properly.

Users have voiced their concern that when they’re having issues when trying to set a new personal record. The Garmin Connect app is giving them a notification for accepting it. However, when they’re doing so, they’re getting greeted with “an error occurred”. In certain instances, the users end up getting notifications when they’ve not even set any new personal records.

If you’re getting this error, then this guide is definitely for you. In this guide, you’ll get to see a method to fix the “An Error Occurred” while accepting a new personal record in the Garmin Connect app.

How to fix An Error Occurred on the Garmin Connect app

Fix An Error Occurred message when trying to accept new personal record in Garmin Connect app

To fix this issue, the users have tried the basic workarounds to delete the app’s data and sometimes re-install it. However, none of them have succeeded in their quest. This is due to the server-side issue and it came to light after Garmin rolled out a new buggy update for the app. As of now, your only course of action would be to head over to its website and access, edit, and accept the new records from there.

Currently, this is the only workaround that will help you fix the error while accepting a new personal record in the Garmin Connect app. Garmin developers are aware of this issue and they’ve started work on it but they haven’t exactly given any ETA for the rollout of a fix.

Aviral Sharma
Aviral Sharma
Android Expert
Aviral Sharma is a talented and passionate writer who has been using words to express his thoughts ever since he learned how to hold a pen. He is passionate about outer space, history, sports, and most importantly, technology. Aviral has been a regular writer for rootmygalaxy for over 6 years and has been covering games and Android guides. He currently owns a Samsung Galaxy S24 Ultra, an iPhone 13, and a HP Pavilion laptop.

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