In today’s world, wireless internet connectivity is evident almost everywhere. Generally, wireless connections typically come in two frequencies – 2.4GHz and 5GHz. If you’re looking for a great internet connection, you will need to have both frequencies.
The frequency of 2.4GHz is capable of covering a large coverage area and will quickly transfer data. This frequency works well for longer distances. Meanwhile, higher frequencies of 5GHz have less coverage. This frequency tends to have shorter signal waves.
However, many users are having the issue where 5GHz works but 2.4Ghz Wi-Fi not working. If you’re facing this issue, then this guide will be helpful. In this guide, you will get to know how to fix 5GHz Works but 2.4GHz Wi-Fi Not Working issue.
How to fix 5GHz Works but 2.4GHz Wi-Fi Not Working issue?
Method 1: Reboot your router
- Start by unplugging the power and Ethernet cables from the Modem or Router
- Wait for a couple of minutes to power off
- After that, reconnect the cables to the Router
- Check if the 5GHz Works but 2.4GHz Wi-Fi Not Working issue is resolved
Method 2: Reset the router
- Locate the Reset button on your router
- Press and hold the Reset button for 15-20 seconds
- Fully reset the router and then power it on again
Method 3: Check if the 2.4GHz is on or not
- Open the device settings
- Click Network and Internet and then click Wi-Fi
- Enable the Wi-Fi
- Select the 2.4GHz Wi-Fi network
- If asked, you should enter the password for the network
Method 4: Update the router firmware
- Connect the router to your PC using an Ethernet cable
- Download the firmware update from the ISPs or router manufacturer’s websites
- Log in to your router’s web management page
- Now, select the download firmware for updating your router
- Lastly, reboot your router
- Check if the 5GHz Works but 2.4GHz Wi-Fi Not Working issue is resolved
Method 5: Check the router cables and connectors
Carefully check the router’s cables and connectors. Sometimes, this type of problem might happen to damaged cables. You need to replace the damaged cables and plugin carefully and then check if the 5GHz Works but 2.4GHz Wi-Fi Not Working issue is resolved.
