As an entry-level gaming headset in HyperX’s lineup, the HyperX Cloud Stinger offers several exciting features. As a low-cost headset for gamers who have a tight budget, this gaming headset is definitely a win-win option and at a very low price point. It isn’t free from flaws for some users as the headset isn’t working on PC, PS4, PS5, Xbox One, and Xbox Series X|S. This guide will be very helpful as you’ll be getting to know different methods to fix this issue.
Method 1: Reconnect the headset
You should first try disconnecting and reconnecting the headset to the console properly. It might sometimes happen that the wired connector doesn’t fit well into its place, which could result in the headset not working properly.
Method 2: Check if it’s muted
A good idea would be to determine whether the volume is muted or not. To hear the audio on your headset, just unmute it and adjust the volume levels if it’s muted. The users could also forget to do it in a hurry, although it’s common practice. It can sometimes fix the not working issue.
Method 3: Power cycle your console
Power cycling the console could be a helpful way of fixing cache data issues and temporary glitches. The console’s Power button must be held and pressed until the LED indicator turns off. Then, it’ll be time to unplug the power cable. Once your console has been turned on, you should wait for a while and then connect the cable.
Method 4: Check if the headset is damaged or not
It’s important that you should check the headset cable for any physical damage. You might have caused damage to the headphone cord, hardware, or connector pin after accidentally dropping it. Whether there’s a crack, bend, or torn wire condition, it must be properly repaired.
Method 5: Change party chat settings on your Xbox console
If you change the Xbox console’s party chat settings, you’ll be able to choose whether the party chat is coming through the TV speakers or the headset. You can then adjust the party chat output device for making it play through the speakers.
- Select Display and Sound from the Xbox console’s Settings menu
- In the Volume menu, you should choose Party chat output
- Change the Speakers to Headset if the Speakers are selected
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