The latest smartphones have been coming with the eSIM technology and this applies to the Pixel devices as well. However, the relationship between the eSIM technology and recent iterations of Pixel smartphones has largely been on the rougher side while also having a few roadblocks. Now, another issue has been added to the list. Many users have reported that they have been facing issues with the activation of eSIM on their device.
They are getting the eSIM Activation Error Couldn’t Activate Service, which is becoming a major cause of concern. If you have been getting this error, then you are in the right place. In this guide, you will get to know how to fix Pixel eSIM Activation Error Couldn’t Activate Service.
How to fix Pixel eSIM Activation Error Couldn’t Activate Service
To fix this issue, you will need to get in touch with your network carrier and ask them to generate a new QR code. After that, you’ll need to scan the new QR code and proceed with the remaining on-screen instructions to complete the process. Depending on the carrier, a single call may not be enough to get the job done. Currently, this is the only way to fix the Pixel eSIM Activation Couldn’t Activate Service issue.
How to delete an old eSIM on your Pixel device
If you have been experiencing this error when you’re trying to activate an eSIM data package on your Pixel device, it is likely because you already have an eSIM installed. If you already have an eSIM installed, it’ll mean that you won’t be able to install or activate another SIM until you have removed the eSIM that you aren’t using.
While your Pixel might not provide the option to “turn off” the old eSIM, if you are experiencing an error message, it’ll mean that you should fully remove an older eSIM to install the new one.
- Open the Settings app and then choose “Network and Internet”
- Now, you should select Mobile Network
- Select the old eSIM that you want to delete
- Now, select the “Delete SIM” option
Once you have deleted your old eSIM, you should reinstall and activate your new eSIM. If you are still facing trouble, you should contact the Support team.