How to fix the cloud sync error on the Steam Deck

The Steam Deck has changed portable gaming by allowing players to access and enjoy a vast library of games from Steam. One of the best features it offers is Steam Cloud sync which enables users to seamlessly switch between devices while retaining their progress, settings and more. There might be instances when the cloud sync feature encounters errors.

The cloud sync error on the Steam Deck can disrupt the endless gaming experience by preventing the synchronization of progress between devices. This can arise due to several factors including disabled cloud synchronization settings, network connectivity issues, corrupted game files, outdated SteamOS and game versions and more.

When encountering the error, users may see a notification indicating that the sync failed or that the device cannot locate the most recent saved files on Steam Cloud.

Steps to Fix the Steam Deck Cloud Sync Error

fix the cloud sync error on the Steam Deck

Check Steam Server Status

Before starting troubleshooting your device ensure that the Steam servers are operational. Outages or maintenance on Steam’s end can trigger cloud sync errors. Check reliable sources like Steam Stat or Down Detector to verify if others are experiencing similar issues.

Restart the Device

A simple restart can often resolve minor glitches. Press the Steam button then Go to Power and select Restart. If your device is unresponsive due to software issues perform a force restart by long pressing the power button.

Update SteamOS and Games

Keep both SteamOS and your installed games up to date to benefit from bug fixes and improvements.
To update SteamOS follow the steps:

  • Go to Settings>Click on System >Check for updates.
    For individual games
  • Go to  Library > (game) > Settings > Properties > Updates to check for updates.

Ensure Cloud Sync Is Enabled

Navigate to Settings > Cloud and ensure that “Enable Steam Cloud” is enabled. To further troubleshoot access Library > (game) > Properties > General and toggle the Keep game saves in the Steam Cloud option. Then under Properties > Local files select Verify integrity of save files.

Force the Use of Proton

To address platform mismatches that could cause cloud sync errors, force the game to use Proton, a compatibility layer that enables SteamOS to run Windows games. Access Library > (game) > Settings > Properties > Compatibility. Check Force the use of a specific Steam Play compatibility tool and select Proton from the drop down menu.

Check Network Connectivity and Firewalls

Ensure that your device has a stable internet connection. Network firewalls can block traffic and trigger cloud sync errors. Verify that your network is not causing any connectivity issues.

The Steam Deck’s cloud sync error can be addressed through a series of troubleshooting steps. Also keep in mind that Steam’s server status and routine maintenance can also impact cloud sync so checking these factors is crucial.

Image credit: steamdeck.com/en

Shubham Pramanik
Shubham Pramanik
Shubham Pramanik, a 23-year-old writer based in Raipur, excels in crafting engaging content on technology and gaming. Embodying a versatile writing style, Shubham constantly seeks to broaden his expertise and deliver insightful articles that captivate professional audiences. Follow his work under the username Shubham Pramanik. He uses an iPhone 13, Moto G40 and a windows 11 laptop.

Leave a Comment