Roku is one of the most popular video-on-demand services and it checks all the streaming prerequisites with ease. However, despite everything that it has to offer, it isn’t free from its fair share of issues. One of them is the Remote Skipping Channels.
Many users have been voicing their concern that their Roku Remote has started skipping channels. It has been giving them a tough time and has been ruining the user experience. If you’re facing this issue, then this guide will be really helpful.
In this guide, you will get to find out more about the Remote Skipping Channels issue in Roku and how to fix it.
Steps to fix Remote Skipping Channels in Roku
Many Roku users have noticed that the remote has been jumping over 2-3 tiles simultaneously when browsing menus or channel selections. This happens even when they’re pressing different navigation keys, which has been making it difficult to choose the menu option or channel that they want to watch.
Some users have also observed that the remote is issuing a rapid set of incorrect commands when they attempt to fast-forward through a TV episode or a movie being steamed from their Plex Server. As a result, they get sent back to the Home Screen. Additionally, there are allegations that the Roku stick is occasionally missing commands and requires 2-3 additional presses to register a single instruction.
Users have tried troubleshooting by switching remotes, updating their streaming device, power cycling, and reinstalling the Roku app but the Remote Skipping Channels in Roku issue still persists.
The way to fix this issue is quite simple. All you should do is restart Roku. Depending on your Roku model, you will see the “System Restart” option under Settings -> System -> Power or under Settings -> System. You can even restart by pulling the power plug to Roku and then plugging it back in and waiting for Roku to restart.
