HBO Max made the decision to rebrand to Max on May 23rd, 2023, also changing its logo to a distinctive blue from its signature purple. Since that happened, many users seem to be facing a few issues here and there, including “Not available in your region” or “Unavailable in your area” errors.
Although users will be able to switch to the new Max app, they have to update HBO Max to Max. Many users have been facing issues converting their HBO Max accounts to Max and not getting the option to upgrade.
If you’re experiencing struggles with this situation, then this guide will be helpful. In this guide, you will get to know how to update HBO Max to Max on Roku.
How to update HBO Max to Max?
Here is how you can update HBO Max to Max –
Remove and re-add the channel
Updating the HBO Max to Max can be easily done by removing and re-adding the channel. Here are the steps to follow to re-add the Max channel –
- On the Roku channel store, you’ll need to search for “Max”
- Select the appropriate one before choosing “Remove Channel” from the menu
- After you remove the channel, you’ll need to add it again
- Once you’ve re-added the channel, you’ll be able to access Max using the HBO Max login credentials
Check for update
If the app hasn’t updated automatically, you’ll have to manually look for updates and upgrade to Max. Here is how to check for updates and download the new version of Max –
- On your Roku TV’s home screen, you should select HBO Max app
- Then, press the asterisk (*) key on the Roku TV remote
- Now, select the Update app option and wait for the update to be completed
- Once it is done, you’ll be able to use the new Max app
Restart Roku to update
You can even switch from HBO Max to Max by restarting your Roku TV, as many users have reported that they’re able to use the new Max app after restarting their device. If you’ve updated the app but you’re not able to use the new Max app, you will have to restart your Roku device.